Not resolved
2.8
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Website
0 comments

Utilized Swappa.com to buy from a "trusted" corporate seller with dozens of phones in inventory.Purchased a phone listed as "very good" and received a phone in fair condition with scratches on the screen that could be felt with your finger and paint missing all the way around the perimeter.

Seller said it was "on the low end of good" but was easy to work with to return the phone at my expense but costs $7 to return phone with insurance. Seller sent another phone promised to be in better condition and it was, but the screen was dead, all other functions worked except for the screen. This cost another $7 to send back. 3rd phone was sent and this one worked, but the perimeter of the phone was in worse shape with paint missing on all side and several dents in the plastic.

Again this phone was in fair condition according to swappa but sold as very good.

Another $7 to return this phone too and sell refuses to refund my shipping expenses even though they are at fault for selling phone of fair quality as though they are very good.AVOID.

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Mytecell and uploaded a picture. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Mytecell.

Check out the best and the worst companies in Appliances and Electronics category for more informed decision or compare Mytecell to other companies on our site.

Had an Experience with Mytecell?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like